The Handy's on-site operations manager will experience the core responsibilities of branch operations, which include "revenue management, customer experience management, facility stability maintenance, and efficient resource management" in rotation.
This is a differentiated growth method unique to Handy's that develops integrated operational capabilities beyond the segmented roles in the existing hotel industry.
By deeply understanding how each division connects organically and affects each other, you can enhance your overall business sense and
grow into a talent equipped with a comprehensive perspective and multifaceted problem-solving capabilities.
Through this growth path, there are opportunities to become a branch leader (Head Manager) as well as a key personnel at the head office.
· You will be responsible for the overall operation and management of accommodation facilities affiliated with Urbanstay or Le Collective.
· Utilize the SaaS system developed in-house to monitor, manage, and adjust room reservation status.
· Operate and manage the non-face-to-face front. (However, face-to-face customer responses are required when delivering amenities and visiting rooms.)
· Collaborate and communicate with various partner companies (laundry, inventory ordering, etc.).
· Manage assets such as amenities and furniture provided in the rooms.
· Individuals who want to grow in customer satisfaction-oriented service roles
· Individuals who can communicate smoothly
· Individuals who can work on a schedule
· Individuals who can perform MS Office document tasks
Handy's is looking for people like this!
· Individuals who enjoy change and feel a sense of accomplishment when achieving goals
· Individuals who take the initiative and run ahead for team success
· Individuals who respect and consider different cultural backgrounds and become the best colleagues
· Individuals who can coordinate various stakeholders through smooth communication to achieve results
· Individuals who clearly understand their role and perform it faithfully and finish at a high level
· Individuals who carefully observe and resolve customer issues
Benefits and Work Environment
Here are some benefits of working with Handy's.
· Monthly rent support for in-house brand rooms: Save commuting time! Live in our brand rooms.
· Let's go on a light trip anytime! : Annual 12 free accommodations and unlimited 30% discounts on our brand!
· Half-day leave usage: Adjust your personal schedule comfortably and flexibly.
· Birthday & anniversary: Birthday leave is granted, and support for anniversaries is also provided.
· Founding anniversary leave: Holidays are given on Handy's birthday.
· Nickname culture: No titles or ranks! Communicate easily with nicknames.
· Comfortable uniform: No uncomfortable suits! We provide active sweatshirts that ensure mobility.
· Optimal work equipment support: MacBook Pro/Air is provided based on job efficiency.
· Various work tools: Various work tools (Notion, Slack, etc.) are utilized to enhance work efficiency.
· Holiday work allowance: For those who worked hard during holidays! Work allowances are provided.
· Transportation cost support: Transportation costs are provided for branch workers in inconvenient locations who work night shifts.
· PS incentives: Rewards for the performance of team members.
· Maternity protection support: Ensures maternity leave for both men and women, as well as parental leave.
· Document screening ＞ Practical interview (non-face-to-face) ＞ Reference check ＞ Negotiation of treatment and final acceptance
