로켓펀치 모바일 앱
(TEXT AREA)
Customer Success Manager, Account manager(B2B)
경력
04/06 마감
04/02 수정
주요 업무
회사 소개 : Global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.
본사는 영국이며 6대륙에 60개 지사 보유 및 2십만 기업 고객 보유.
근무지 : 서울시 서초구 교대역 근처
Cus… 더 보기 회사 소개 : Global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.
본사는 영국이며 6대륙에 60개 지사 보유 및 2십만 기업 고객 보유.
근무지 : 서울시 서초구 교대역 근처
Customer Success Manager, Account manager
3년이상 경력자
모바일메신저, 크라우드솔루션, Telecommunication 분야 선호)
영어 가능자
You know you are doing a good job when:
-Manage a portfolio of accounts to maintain good relationships with clients with excellent service quality.
-Identify new business opportunities with existing customers and engage in cross-selling and up-selling.
-Support the Sales team in generating new business by analyzing competitors’ activities and market intelligence knowledge.
-Advise clients on the best way of using our products and solutions, taking into account of cost-benefit efficiency and increased revenue, while also engaged in other business ventures.
-Assist clients on all account management tasks. This includes but not limited to payment follow-up, service enquiries, report generation, invoicing, technical issues, sender registration and etc.
-Manage and maintain accounts to ensure service quality and client satisfaction, ensure issues faced by clients are solved or escalated appropriately to internal teams if needed.
-Responsible for retaining and growing individual targets for gross profit, traffic volume from clients on hand.
-Gather clients/operators’ feedback for internal teams to improvise products and services, formulate pricing strategy and optimize operational process.
-Document all communication with clients accurately in a timely manner via internal tools.
-Support team leaders in sharing knowledge to new joiners of the company.
본사는 영국이며 6대륙에 60개 지사 보유 및 2십만 기업 고객 보유.
근무지 : 서울시 서초구 교대역 근처
Cus… 더 보기 회사 소개 : Global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.
본사는 영국이며 6대륙에 60개 지사 보유 및 2십만 기업 고객 보유.
근무지 : 서울시 서초구 교대역 근처
Customer Success Manager, Account manager
3년이상 경력자
모바일메신저, 크라우드솔루션, Telecommunication 분야 선호)
영어 가능자
You know you are doing a good job when:
-Manage a portfolio of accounts to maintain good relationships with clients with excellent service quality.
-Identify new business opportunities with existing customers and engage in cross-selling and up-selling.
-Support the Sales team in generating new business by analyzing competitors’ activities and market intelligence knowledge.
-Advise clients on the best way of using our products and solutions, taking into account of cost-benefit efficiency and increased revenue, while also engaged in other business ventures.
-Assist clients on all account management tasks. This includes but not limited to payment follow-up, service enquiries, report generation, invoicing, technical issues, sender registration and etc.
-Manage and maintain accounts to ensure service quality and client satisfaction, ensure issues faced by clients are solved or escalated appropriately to internal teams if needed.
-Responsible for retaining and growing individual targets for gross profit, traffic volume from clients on hand.
-Gather clients/operators’ feedback for internal teams to improvise products and services, formulate pricing strategy and optimize operational process.
-Document all communication with clients accurately in a timely manner via internal tools.
-Support team leaders in sharing knowledge to new joiners of the company.
업무 관련 기술 / 활동 분야
외국어
채용 상세
More about you:
-Up to 3 years of experience in sales or account management (preferably in mobile messaging, cloud solutions or telecommunication field).
-Bachelor degree in Telecommunications/IT/Co… 더 보기 More about you:
-Up to 3 years of experience in sales or account management (preferably in mobile messaging, cloud solutions or telecommunication field).
-Bachelor degree in Telecommunications/IT/Computer Science/Artificial Intelligence or equivalent.
-Self-starter and demonstrate strong time management skill.
-Fast learner and innovative personality.
-High fluency in local language & English is a must (both written and oral).
-Excellent in business communication, ability to express ideas precisely.
-Experience with SalesForce/CRM and proficient in Microsoft Office applications.
-Details-oriented and highly systematic.
-Demonstrate strong analytical and organizational skills.
-Good team player and positive mindset.
Pay & Perks – Competitive salary, travel allowances, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organised activities… Talk about a balanced lifestyle.
-Up to 3 years of experience in sales or account management (preferably in mobile messaging, cloud solutions or telecommunication field).
-Bachelor degree in Telecommunications/IT/Co… 더 보기 More about you:
-Up to 3 years of experience in sales or account management (preferably in mobile messaging, cloud solutions or telecommunication field).
-Bachelor degree in Telecommunications/IT/Computer Science/Artificial Intelligence or equivalent.
-Self-starter and demonstrate strong time management skill.
-Fast learner and innovative personality.
-High fluency in local language & English is a must (both written and oral).
-Excellent in business communication, ability to express ideas precisely.
-Experience with SalesForce/CRM and proficient in Microsoft Office applications.
-Details-oriented and highly systematic.
-Demonstrate strong analytical and organizational skills.
-Good team player and positive mindset.
Pay & Perks – Competitive salary, travel allowances, expatriate compensation packages for your business trips, rewards and holiday bonuses, a team taking care of all the equipment you need, team buildings and other organised activities… Talk about a balanced lifestyle.
산업분야
로켓펀치에 가입하고 이택선을 소개받을 수 있는 지인을 찾아보세요.
구성원
근무지
로딩중
이택선의 다른 채용 정보
경력
CRM마케팅 ∙ 브랜드마케팅
04/06 마감
04/02 수정
지금 지원하고 다른 지원자 정보를 확인하세요!
지원 후, 지원 이력을 공개하시면 이 기업에 지원한 다른 사람들에게 메시지를 보내 구직 중 생기는 궁금한 점을 해결할 수 있습니다.
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추천 채용 정보
03-17 수정
캐치잇플레이(CatchItPlay)
- 경력
- 연봉 비공개
- web ∙ React.js ∙ continuous-integration ∙ Amazon AWS ∙ Node.js ∙ data-analysis
03-31 수정
라우들리(LOUDLY)
- 인턴, 경력, 신입
- 3,300 - 6,000만원
- UI/UX디자인 ∙ Adobe Photoshop ∙ UI디자인 ∙ 모바일디자인 ∙ 그래픽디자인 ∙ 콘텐츠디자인 ∙ 마케팅디자인 ∙ 크리에이티브디자인 ∙ Adobe Illustrator ∙ 편집디자인
03-30 등록
공간의가치(Value of Space)
- 경력, 신입
- 4,000 - 6,000만원
- React ∙ Node.js ∙ Python ∙ PostgreSQL ∙ Neo4j ∙ Front-end
마지막 정보 수정 : 2020-04-02
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채용 정보 링크 url 복사:
https://www.rocketpunch.com/jobs/71312
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