【대한민국 No. 1 카페 주문 플랫폼 - 패스오더】
페이타랩 is a startup that operates the 대한민국 No.1 coffee ordering platform ‘패스오더’.
패스오더 was developed in 2018 as a simple smart-order service to allow small-to-medium franchises and independent cafes to use a smart-order system—previously only possible for large franchises—in order to address social issues such as labor cost burdens and poor sales faced by self-employed business owners.
Despite the investment winter, our competitiveness and growth potential were recognized in the market: in Jan 2022 we secured 12.1 billion KRW in Series B funding, and about a year and a half later in Sep 2023 we successfully raised another round, reaching cumulative investment of 20 billion KRW.
페이타랩 has continued to grow rapidly this year as well, achieving last year’s indicators within three months and continuously breaking the records we set as we grow rapidly right now!
ⵌ【 페이타랩 전 직군 확장 채용 중! 】
We are rapidly expanding the team by adding colleagues who will challenge to achieve higher goals and expand into broader markets.
페이타랩, which leads the standards in the cafe-ordering platform market, is at the best moment to join!
ⵌ【 Five core competitive advantages of 패스오더 】
1. Order in advance anytime, anywhere—no lining up during busy times! (Save 10 minutes daily)
2. No estimated pickup times based on store conditions! Pick up at the time you want!
3. Order, pay, and earn points all with one 패스오더!
4. Reorder your daily coffee quickly with just 3 clicks!
5. Over 300 brand cafes available in the 패스오더 app!
As the CEO's management philosophy “We will not settle for mediocre success.” and 페이타랩's mission “Pay+Data+Lab” show, we keep running without settling until we digitize the analog-based self-employment market data.
■ 페이타랩 CEO interview: https://bit.ly/3yEZh18
: If you're curious about future goals and vision, hiring criteria, and why you should join 페이타랩 among many companies.
ⵌ【Terrifying growth achieved by relentless refusal to settle】
『 Achieved cumulative investment of 20 billion+ KRW during the investment winter』
『 Forbes: one of the top 5 food & beverage apps loved by Koreans 』
『 2024 App Store Food & Beverage category #1 』
『 Tripling every year, 1800% revenue growth 』
『 8 million app users achieved 』
『 Google App Store rating 4.9 』
『 Reorder rate over 80% 』
『 599 cups per second 』
*From 2018 to present
ⵌ【We’ll tell you the secret of a growing team.】
페이타랩 gathers people who are obsessed with work and growth.
They take pleasure in deeply immersing themselves in their work and producing excellent results.
These people, obsessed with growth and refusing to settle, come together to produce terrifying growth.
Join team 페이타랩 to learn our winning points, solve problems, and help us find the next right answer!
◆ Hear stories of 페피(구성원) who grew rapidly with the company! https://youtu.be/7Snm4lvfcuUsi=vVpLJxwsHiC79lPE
◆ Check out the newly opened 페이타랩 team blog! https://blog.paytalab.com/
【 Three opportunities at 페이타랩 】
■ Clear opportunity for career growth
As a rapidly growing company, there are countless missions to solve. Through challenging missions and quickly solving them, you can explosively grow your capabilities and build an outstanding career that is incomparable to others.
■ Opportunity to work with excellent colleagues
With high talent density, you will work with passionate and highly capable colleagues. Because people here are serious about their work, you can exchange great stimulation and insights with colleagues and work in an environment that creates synergy.
■ Opportunity to focus only on work
We remove unnecessary procedures and inefficiencies so you can focus only on work and fully demonstrate your abilities. In particular, we do not compromise on organizational culture to avoid making work difficult because of people.
【파트너지원팀】
The 파트너지원팀 acts as a control tower connecting each team and helps operate PassOrder from the middle.
We accompany customers and business owners using 패스오더 through the entire journey from the start to the end of the service.
The Account Manager (Promotion Sales) communicates most closely with partners (business owners), builds partnerships based on trust, and contributes to partner and service growth through promotion performance.
◉ A word from Chaeeun who will work with the Seoul 파트너지원팀
This position is a newly created core role during the explosive growth of the 파트너지원팀, and we are hiring the first Account Manager (Promotion Sales) for both Busan and Seoul! 🚀
In particular, for Seoul, we are newly expanding the 파트너지원팀's Seoul work base, and you will join as one of the first members of the Seoul 파트너지원팀. If you find more fulfillment in the process of building something together than in an already established environment, this journey will surely be a new turning point.🍀
We are waiting for people who will join this journey where you can grow alongside partners and feel true accomplishment and fulfillment in that process!
【Careers you can build when you join】
• You will introduce new 프로모션 of 패스오더 to business owners (partners) and lead stores to become more active through those promotions.
ㄴ You will persuade partners to use promotions by proposing options tailored to each business owner or store situation. Through promotions, you will drive partner revenue growth and service performance, experiencing great achievement and exhilaration.
ㄴ You will secure partners who have no promotion experience yet or who have potential to create greater synergy through promotions, promoting mutual growth of partners and 패스오더.
• You will reflect partners' (business owners') voices to suggest better directions and improve promotions for wider adoption.
ㄴ Through communication with business owners, you will quickly identify customer needs and issues and contribute to overall operational improvements based on that. Rather than merely providing information, you will take the initiative to improve and develop the ability to turn problems into measurable results.
• You will constantly consider how to quickly achieve goals by accumulating data and success/failure experiences across various customers and situations.
ㄴ You won't confront the same problem with the same approach every time. Driven by an obsession to produce the best results, you will persistently try various methods and find answers one by one. Through that process, you can build an impactful career and results as an Account Manager.
【We're looking for these people!】
• Someone who is not afraid to approach customers first, make proposals, and persuade
• Someone who does not give up easily and is obsessive about achieving goals once set ('must achieve what I set once')
• Someone with a customer-oriented mindset who can build positive collaborative relationships with partners
• Someone who can respond flexibly in fast-changing environments and quickly learn new things
• Someone who is proficient with computers and various tools or can quickly learn them
• Someone with high passion and ambition for career growth and work
【Nice to have】
• Experience quickly identifying customer requests and inconveniences and improving them in a better direction
• Extensive experience using 패스오더 or high understanding of similar O2O platforms
• Experience analyzing operational performance based on data and producing results
• Experience contributing to revenue through TM, advertising sales, or promotions
• Experience using remote programs, Google Sheets, etc.
• Experience communicating and collaborating with diverse people to achieve challenging goals or produce above-expectation results
【Please share the following if applicable】
• If you have experience creating meaningful results through persistent persuasion, please let us know.
ㄴ Sales, retail, club activities, or part-time job experiences that demonstrate your persuasive ability are also welcome.
• If you have proactively identified problems and driven improvements, please tell us about it.
ㄴ Cases where outcomes changed are especially good, but small improvements are fine too.
• If you have delivered results in promotions or projects, please specify your contributions and outcomes in detail.
ㄴ It does not have to be a promotion or project; any experience where you proactively produced results is good.
Benefits and Work Environment
【How we work】
1. Nothing we do is pointless. We always ask 'why?' when doing work.
2. We believe there is no perfect deliverable. We execute quickly and improve if needed.
3. We are connected as one team. All internal information is shared transparently.
4. We work like a sports team. We constantly grow to be the best in our positions.
5. We support individual growth. The company spares no support so anyone can grow as much as they want.
6. Regardless of title or tenure, everyone communicates freely and gives and receives great feedback.
7. Relationships are horizontal. We use the honorific ‘님’ instead of rank, and use mutual respectful forms of address.
8. Work is vertical. We clearly distinguish decision-makers who take responsibility from implementers.
9. We genuinely care for and consider our members. Work can be hard, but it should never be hard because of people.
10. No evening company dinners. The company does not interfere so you can be in top condition the next day.
【We actively support your growth!】
■ So you can focus only on work and growth
• Provide top-spec equipment to maximize work efficiency
┕ MacBook Pro, LG Gram (upgraded every 2-3 years)
• 27” dual monitors provided
• Comfortable work environment provided (styler, humidifier, IQ Air air purifier)
• Custom peripherals like keyboard and mouse provided as needed
• Individual corporate card provided (for meals, travel, etc.)
• Unlimited paid leave without asking reasons
■ So you can learn and grow as much as you want
• Unlimited full support for education expenses
• Unlimited support for seminar and conference participation fees
• Subscriptions to 20+ training or online content
• Unlimited book purchase support
• Chat GPT 4.0 provided
• Active support for various tools needed for work
■ So colleagues can be happy together
• Corporate card meal allowance (meals 11,000 KRW)
• 패스오더 points provided monthly (50,000P)
• Unlimited espresso machine and tea provided
• Unlimited snacks (snack bar) provided
• Comprehensive health check support
• Holiday department store gift certificates provided
• Birthday department store gift certificates provided
• In case of member family events, condolence wreaths, condolence leave, and condolence funds provided
【This is the journey you'll go through!】
⎸Resume screening ＞ Pre-test (omitted if not needed) ＞ 1st interview (role-focused) ＞ 2nd interview (culture-fit focused) ＞ Document & reference check ＞ Final acceptance
• The stages may be omitted, added, or changed flexibly depending on the position, experience, and other circumstances.
• For developers and some positions, a pre-test (coffee chat, coding test, SQL test, assignment, pre-questions, etc.) is conducted after resume screening.
• Regardless of acceptance, we inform you of the results of all stages; results are sent via AlimTalk and email.
• If we proceed with a reference check, we will obtain your consent in advance and then proceed.
• Start date and compensation discussions are conducted upon final acceptance, and we try to accommodate the candidate's situation where possible.
【Working conditions】
⎸ Employment type: Probation: under 3 years' experience (6 months), 3 years or more (3 months)
• The probation period is a valuable time for both the candidate and the company to get to know each other. During probation, salary is paid at 100% and the same benefits apply. After probation, employment is converted to regular status according to internal criteria.
⎸Work days: Mon~Fri (5 days/week)
⎸Work hours: 7:50 ~ 16:50 or 9:45 ~ 18:45
⎸ Work location: Near Seomyeon Station, Busan (부산진구 서면로 39, KT&G 상상마당 6층) / Near Samseong Station, Seoul (강남구 영동대로 85길 34, 6층)
• This position is hiring for both Seoul and Busan.
• For Seoul, the workplace may change according to company business needs.
• We will inform candidates about the Seoul work location as quickly as possible during the selection process.
【A word from a hiring manager who is sincere about hiring】
We do not treat members as parts; we value each person, so even if it takes time, we proceed carefully to find the right fit. Some candidates may feel 페이타랩's hiring process is somewhat demanding and long, but please see it as a time to deeply get to know each other and view our hiring journey sincerely.
