【Korea's No. 1 Cafe Ordering Platform - 패스오더】
페이타랩 is a startup that operates Korea's No.1 coffee ordering platform, '패스오더'.
패스오더 is a simple smart-order service developed in 2018 to allow small-to-medium franchises and independent cafes to use a smart order system that had previously only been available to large franchises, addressing social issues such as labor cost burdens and low sales for small business owners.
Despite the investment winter, we were recognized in the market for our competitiveness and growth potential, successfully raising 12.1 billion won in Series B in 22년 1월, and about a year and a half later in 23년 9월, we successfully raised additional investment to reach a total cumulative investment of 20 billion won!
페이타랩 has continued rapid growth this year as well, achieving the metrics we reached over the past year in just 3 months, and we are continuously breaking our own records and growing rapidly.
We believe that 패스오더 creates meaningful value by bringing more than mere convenience — it brings moments of ease to people's daily lives.
▸ Ranked 1st in the App Store Food & Drink category in 2024.
▸ Our service has an App Store rating of 4.9 from users.
▸ Surpassed 8 million app users. (2025.2월 기준)
▸ Ranked 5th in Forbes' list of mobile apps loved by Koreans.
▸ In 23년 9월, 페이타랩 surpassed cumulative investments of 20 billion won+!
■ Curious about the CEO who succeeded in fundraising even during the startup cold season? → https://youtu.be/7Snm4lvfcuU?feature=shared
【We’ll tell you the secret of a growing team】
페이타랩 is full of people obsessed with work and growth.
They are people who feel exhilaration from deeply immersing themselves in their work and producing outstanding results.
This obsession with growth prevents complacency and drives rapid growth as people who keep running together create remarkable progress.
Join team 페이타랩 to internalize our winning points, solve problems, and find the next right answer with us!
【Three opportunities at 페이타랩】
➊ A definite opportunity for career growth
As a rapidly growing company, there are countless missions to tackle ahead. Challenging missions will be given, and through the process of quickly solving them, you will experience explosive personal growth and build an outstanding career that stands out from others.
➋ An opportunity to work with excellent colleagues
With high talent density in the organization, you will work alongside passionate and highly capable colleagues. Since people who are serious about their work gather here, you can give and receive great stimuli and insights from colleagues and create synergy in an environment that fosters it.
➌ An opportunity to focus solely on work
We remove unnecessary procedures and inefficient elements so you can focus solely on work and fully demonstrate your capabilities. Above all, we never compromise on organizational culture to avoid difficulties caused by people.
【페이타랩 Management Support Team】
The Management Support team creates an environment where all members can fully immerse themselves in their 'work'.
We don't just handle assigned tasks; from the perspective of 'why?', we proactively discover problems and consider more efficient methods to solve them. In a rapidly growing organization, you can directly plan new systems and programs and experience achievements that translate into actual results.
Under the belief 'WE ARE ONE TEAM', we design so the entire organization faces the same direction and moves forward together. We are looking for someone who wants to work hard for 페이타랩's growth and create better member experiences together!
【If you join, these are the tasks you'll be doing!】
• HR and organizational culture operations
- Enhance the entire member lifecycle and manage HR operations such as payroll and performance management
- Plan and execute policies such as company events, welfare, and organizational culture programs based on 페이타랩's core values
• General affairs and asset management
- Manage tangible and intangible assets and improve the work environment, including office space, equipment, IT devices, and consumables that can increase member engagement
- Efficiently operate and manage through systematization of IT infrastructure, network, licenses, etc.
• Support projects and venue management
- Handle government support programs aligned with 페이타랩's growth strategy, including employment subsidies (discovering, applying, operating, settling, etc.)
- Carry out external administrative tasks such as permits, agency correspondence, and legal affairs required to optimize organization and business operations
☑️ You won't be responsible for all the tasks listed above!
Assigned tasks will be flexibly adjusted based on the candidate's experience and strengths and the composition of other positions being recruited in the Management Support team (such as HR/general affairs staff).
In other words, the scope of tasks between individual positions will be flexibly coordinated depending on 'who we hire as the HR Generalist.'
☑️ Therefore, not all the listed experiences are mandatory. However, having two or more related experiences is preferred!
【We're looking for someone like this!】
• 2–3+ years of practical experience in HR/general affairs/support projects or a solid understanding of the organic structure of management support
• Comfortable setting priorities and designing processes, and able to work proactively
• Able to structurally organize various requests and possess problem-solving skills
• Experience directly handling complex operational tasks in a startup or similar environment
【Nice to have】
• Proficient with collaboration and document management tools (Notion, Slack, Google Workspace, Excel, etc.)
• Strong interest in improving member experience and workplace environment, with practical experience in doing so
• Basic knowledge of labor, payroll, and tax, and familiarity with related practical work
• Understanding of or interest in industries such as IT and software
• Experience planning and improving the work environment from zero base in a startup environment
Benefits and Work Environment
【How we work】
1. We don't do things for the sake of it. We always ask 'why?' when working independently.
2. We believe there is no perfect result. We execute quickly and improve if needed.
3. We are connected as one team. All internal information is shared transparently.
4. We work like a sports team. We constantly grow to be the best in our respective positions.
5. We support personal growth. The company spares no support so anyone can grow as much as they want.
6. Regardless of title or tenure, all members communicate freely and give and receive great feedback.
7. Relationships are horizontal. We use the honorific '님' instead of ranks, use mutual honorifics, and respect each other.
8. Work is vertical. We clearly distinguish decision-makers who take responsibility from practitioners.
9. We genuinely care for and consider our members. Work can be tough, but it should never be tough because of people.
10. There are no evening company dinners. The company does not interfere so you can be in top condition the next day.
【We actively support your growth!】
■ So you can focus only on work and growth
• Provide top-spec equipment for work efficiency
┕ 맥북프로, LG 그램 (2-3년 주기 업그레이드)
• Provide 27” dual monitors
• Provide a comfortable work environment (styler, humidifier, IQ Air air purifier)
• Provide customized peripherals such as keyboard and mouse as needed
• Issue individual corporate cards (for meals, business trips, etc.)
• Unlimited paid leave use without asking reasons
■ So you can learn and grow as much as you want
• Unlimited/full support for education expenses
• Unlimited support for seminar and conference participation costs
• Subscription to 20+ training or online content services
• Unlimited book purchase support
• Chat GPT 4.0 support
• Actively support various tools necessary for work
■ So our members can be happy together
• Lunch and dinner meal allowance support (식대 1만 1천원)
• Monthly 패스오더 points provided (50,000P)
• Unlimited espresso machine and Tea
• Unlimited snacks (snack bar)
• Comprehensive health checkup support
• Holiday department store gift certificates provided
• Birthday department store gift certificate provided
• In case of member family events, provide condolence wreaths, family event leave, and condolence money
【This is the journey you'll go through!】
⎸Document screening ＞ Pre-test (may be omitted if not needed) ＞ 1st interview (role) ＞ 2nd interview (CEO) ＞ Document and reference check ＞ Final acceptance
• The stages may be flexibly omitted, added, or changed depending on the position, experience, and other circumstances.
• For each role, after document screening we may conduct a pre-test (coffee chat, coding test, SQL test, task test, pre-questions, etc.).
• Regardless of acceptance, results for all stages are communicated, and notifications are sent via 알림톡 and email.
• If we proceed with a reference check, we will obtain the applicant's consent in advance.
• Start date and compensation discussions are handled upon final acceptance, and we will try to accommodate the applicant's situation where possible.
【It’s helpful if you tell us the following】
• Please submit answers to the following pre-questions along with your resume!
- What kind of culture and environment do you want to build your career in?
- Why did you choose 페이타랩 among many companies?
【How you'll work】
⎸ Employment type: Less than 3 years experience (6 months), 3 years or more experience (3 months) probation
• The probation period is a valuable time for both you and the company to get to know each other. During the probation period, 100% of salary and the same benefits are provided. After the probation period, employment is converted to regular employment according to internal standards.
⎸ Work locations: This position is recruiting for both Seoul and Busan.
• Near Samseong Station, Seoul (Gangnam-gu, Yeongdong-daero 85-gil 34, 6th floor)
• Near Seomyeon Station, Busan (Busanjin-gu, Seomyeon-ro 39, 6th floor)
【A word from our dedicated recruiter】
We do not treat our members as parts but cherish each person, so even if it takes time, we carefully try to find the right person for us. Some applicants may feel 페이타랩's hiring process is somewhat rigorous and long, but please consider it a time to deeply get to know each other and sincerely follow our hiring journey.
