【Korea's No.1 cafe ordering platform - 패스오더】
페이타랩 is a startup that operates the country's No.1 coffee ordering platform, ‘패스오더’.
패스오더 was developed in 2018 as a simple smart-order service to bring the smart-order system—which had been possible only at large franchises—into small-to-medium franchises and independent cafes, aiming to solve the social problems of labor cost burdens and sluggish sales faced by self-employed owners.
Despite the tough investment climate, our competitiveness and growth potential were recognized in the market: in Jan 2022 we successfully raised KRW 12.1 billion in Series B, and about a year and a half later, in Sep 2023, we secured another successful investment to reach a cumulative investment of KRW 20 billion!
페이타랩 has been growing rapidly this year as well, achieving in three months the metrics we had reached over the past year, and we continue to break records and grow rapidly even now!
We believe 패스오더 creates meaningful value by bringing more than just convenience—it gives people more ease in their daily lives.
▸ Ranked #1 in the Food & Beverage category on the 2024 앱스토어.
▸ A service rated an impressive 4.9 by 앱스토어 users.
▸ Surpassed 8 million app users. (As of Feb 2025)
▸ Ranked 5th in Forbes’ list of mobile apps loved by Koreans.
▸ Sep 2023, 페이타랩 surpassed KRW 20 billion in cumulative investment!
■ Curious about the CEO's story of securing investment even during the startup winter? → https://youtu.be/7Snm4lvfcuU?feature=shared
【We’ll tell you the secret of our growing team】
페이타랩 is full of people obsessed with work and growth.
They are people who deeply immerse themselves in their work and find joy in producing outstanding results.
This obsession with growth keeps us from resting on our laurels and drives the frightening growth we achieve together.
Join team 페이타랩 to internalize our winning points, solve problems, and help us find the next right answer together!
【페이타랩 offers three opportunities】
■ Clear opportunities for career growth
As a rapidly growing company, there are countless missions we must solve ahead. Being given challenging missions and solving them quickly will trigger explosive personal growth, allowing you to build a remarkable career unlike anyone else's.
■ An opportunity to work with excellent colleagues
With a high talent density, you will work alongside passionate and highly capable colleagues. Because everyone is serious about their work, you can exchange great stimuli and insights with colleagues and create synergy in this environment.
■ An opportunity to focus only on work
We remove unnecessary procedures and inefficiencies so you can concentrate solely on work and fully demonstrate your abilities. Above all, we never compromise on an organizational culture that avoids making work difficult because of people.
【페이타랩 Business Support Team】
The Business Support Team creates an environment where all members can immerse themselves in their work.
We don't just handle assigned tasks; from the perspective of "why?" we proactively discover problems and think about more efficient ways, then actively solve them. In a rapidly growing organization you can plan new policies and programs yourself and experience achievements that lead to real results.
Under the belief of 'WE ARE ONE TEAM', we design the organization so everyone looks in the same direction and moves forward together. We are waiting for people who want to passionately think about 페이타랩's growth and help create a better member experience!
【If you have these experiences, please tell us!】
• If you have automated or optimized HR operations in your own way, please explain in detail.
• If you have proactively carried out periodic HR operations as an HR officer, please describe in detail. (Payroll, attendance management, mandatory legal training, labor-management council, etc.)
• If you have led organizational growth through various planning tasks such as performance & compensation systems or HR planning, please describe in detail.
• If you have plans and goals for the career you want to build as an HR officer, please explain them thoroughly.
【Tasks you will perform when you join】
• Lead accurate and systematic HR operations
- Accurately perform Payroll tasks such as salaries, severance pay, 4 major insurances, and year-end tax settlement.
- Operate essential HR items without omission, such as health checkups, mandatory legal training, and labor-management councils.
- Directly manage various liaison tasks and labor issues such as military service exception management, operation of corporate-affiliated research institutes, and government agencies.
- Take responsibility for overall HR operations including attendance, onboarding/offboarding, probation, and evaluations.
• Design HR systems that enable organizational and individual growth
- Plan and operate performance & compensation systems to build a performance-driven culture.
- Design systems that support growth, such as salary negotiation processes, transfers, and competency model establishment.
- Plan and improve policies, benefits, and culture programs that increase member engagement.
• Build efficient processes based on data
- Collect, process, and analyze HR data to derive HR insights.
- Use Excel, spreadsheets, etc. to automate and optimize tasks.
- Design efficient workflows using various collaboration tools such as Slack, Notion, and electronic approval systems.
【Who we are looking for】
• Someone who has operated the listed tasks, such as running HR alone in a fast-growing startup
• Someone who has driven meaningful change by directly designing and improving organizational HR systems rather than just handling operations
• Someone who has designed evaluation systems from zero to one, such as performance, compensation, and career development systems
• Someone who can effectively perform HR tasks through smooth communication with various stakeholders (management, members, external parties, etc.)
【Nice to have】
• A high level of self-motivation, working proactively and sincere about HR
• A genuine passion for HR, learning changing trends and not afraid of new challenges
• Experience undergoing labor inspections and a strong understanding of labor laws
• Direct experience in liaison tasks such as managing corporate-affiliated research institutes or military-designated companies
• Experience collecting and processing HR data and deriving meaningful insights from it
• Experience improving HR operation efficiency using various AI Tools (Chat GPT 4.0, Perplexity)
【This is how we work!】
1. We don't do things just for the sake of doing them. When working, we always ask ourselves "why?".
2. We believe there is no perfect deliverable. We act quickly, test, and improve if needed.
3. We are connected as one team. All internal information is shared transparently.
4. We work like a sports team. We continuously grow to become the best at our positions.
5. We support individual growth. The company spares no support so anyone can grow as much as they want.
6. Regardless of title or years of service, everyone communicates freely and gives strong feedback.
7. Relationships are horizontal. We use the title ‘님’ instead of ranks, employ mutual honorifics, and respect each other.
8. Work is vertical. We clearly distinguish decision-makers who bear responsibility from practitioners.
9. We sincerely care for and consider our members. Work can be tough, but it's never difficult because of people.
10. We do not have evening company dinners. The company does not interfere so you can be in the best condition the next day.
【We actively support your growth!】
■ So you can focus only on work and growth
• Provide top-spec equipment for work efficiency
┕ MacBook Pro, LG Gram (upgraded every 2–3 years)
• 27” dual monitors provided
• Comfortable work environment provided (styler, humidifier, IQ Air air purifier)
• Customized peripherals such as keyboard and mouse provided as needed
• Corporate card issued per person (for meals, business trips, etc.)
• Paid time off used freely without asking reasons
■ So you can learn and grow as much as you want
• Unlimited full sponsorship for education expenses
• Unlimited support for seminar and conference participation fees
• Subscriptions to 20+ training or online content services
• Unlimited book purchase support
• Chat GPT 4.0 support
• Active support for various tools needed for work
■ So our teammates can be happy together
• Corporate card meal allowance provided (meal allowance KRW 11,000)
• Monthly PassOrder points provided (50,000P)
• Espresso machine and unlimited tea provided
• Unlimited snacks (snack bar) provided
• Comprehensive health checkups supported
• Holiday department store gift certificates provided
• Birthday celebration department store gift certificates provided
• In case of employee family events, condolence wreaths, condolence leave, and condolence money provided
【This is the journey you'll go through!】
Document screening ＞ Pre-test (may be omitted if not needed) ＞ 1st interview (role) ＞ 2nd interview (CEO) ＞ Document & reference check ＞ Final acceptance
• The stages may be omitted, added, or changed flexibly depending on the applied position, experience, and other circumstances.
• For developers and some other positions, after document screening we conduct a pre-test (coffee chat, coding test, SQL test, assignment test, pre-questions, etc.).
• We inform all applicants of the results of each stage regardless of acceptance, and results are communicated via AlimTalk and email.
• If we conduct a reference check, we will always obtain the applicant's consent in advance.
• Start date and compensation negotiations are conducted upon final acceptance, and we will consider the applicant's situation as much as possible.
【This is how you'll work!】
• Employment type: Probation of 6 months for under 3 years of experience, 3 months for 3 years or more of experience
* The probation period is a valuable time for you and the company to get to know each other. During probation, 100% salary and the same benefits are provided. After the probation period, employment is converted to permanent based on internal criteria.
• Work location: We are hiring for this position in both Seoul and Busan.
* Near Samseong Station, Seoul (6F, 34, Yeongdong-daero 85-gil, Gangnam-gu)
* Near Seomyeon Station, Busan (6F, 39, Seomyeon-ro, Busanjin-gu)
【A word from the recruiter who cares about hiring】
We value each team member individually rather than treating them as parts, so even if it takes time, we carefully try to find people who fit us. Some applicants may feel that joining 페이타랩 is a somewhat demanding and long journey, but we hope you'll see it as a time to deeply get to know each other and view our hiring process sincerely. :)
