- Work under the Incident Response Team as L2 handling cyber security incidents within the company’s subsidiaries around Southeast Asia.
- Acted as Subject Matter Expert (SME) for security tools and assisted in creating SIEM and security tools monthly reports.
- Assessed and implemented security tools, ensuring optimal configurations and alignment with best practices.
- Processed and resolved tickets raised through BMC Helix and assisted L1 analysts in investigating incident alerts from SIEM.
- Developed SIEM incident playbooks and security tools runbooks to enhance response processes.
- Conducted project and application security assessments, including creating process documents for ISO 27001 accreditation.
- Led security tools knowledge transfers, training sessions, and the escalation of Cyber Insurance Findings to recommend remediation procedures.
- Performed bi-annual security tools user access reviews and supported the Compliance Team in addressing audit findings.
- Processed and analyzed suspicious or phishing emails, validated EDR detections, and implemented necessary mitigations.
- Collaborated with third parties on tool implementation and support, while escalating threat intelligence and zero-day vulnerabilities to respective teams for patching.
- Participate and assist in network cloud migration.
- Assist IT Project Managers to collate metrics and create monthly KPI reports.
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