Kyle is goal-driven personnel with two and a half year experience of Account Manager & Business Development. Proven record of growing & managing an account to become a key account to cover 45% of total sales revenue in 2019. Ecube Labs is a provider of smart waste management and logistics solutions that utilize IoT technologies. An integrated line of products includes solar-powered waste compacting bins, smart waste sensor, and a predictive analytics SaaS platform based on the data. Both hardware sales and software sales were required as Ecube Labs' solutions are designed to work with each other. This has lead Kyle to be able to cross-sell and up-sell Ecube Labs' solutions. 1. Account Manager (Main role) with Business Development - Sales Inbound & Outbound handling and data analysis - End-to-End International Government Public Tender Management - B2B, B2G Account Management/Sales - Distributor/Partner Development - Pipeline Management of full sales & order cycle to Up-sell & Cross-sell other solutions - Sales KPI - Communication with the R&D Team, Software Team and Design Team to provide the most pleasing customer experience - Technical Customer Service on both hardware and software - Hardware & Software Solution Sales - Training, and supporting newbie account managers - Business and Sales Strategy Development - Potential Market Research - Competitor Analysis - Monthly/Quarterly/Annual Reports to each account 2. Logistics & Oversea Procurement Manager (Secondary role) - Experience of finding and setting up an OEM manufacturing factory based in China - Logistics strategy & process development - Directing, optimising and coordinating full order cycle - Knowledge of end-to-end logistics operations (including air, ocean, over-the-road transportation, rail, customs and warehousing) - Maintain budgetary, scheduling, and project database oversight, and regular report to senior management about progress, plans, and problems that could affect costs or schedules - Anticipate and resolve day-to-day issues, complete root cause failure analyses, and take corrective actions for improvements - Negotiation with suppliers, manufacturers and shipping companies

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Worked as an intern for the newly formed Hi-end Audio department. As a sales intern, I was able to learn how to work as a team. My main role was sales support and customer handling at the retail store.

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