The Multidisciplinary Teacher is a multifaceted role educating students in various subjects in English from an age group of Kindergarten to high-school students. Specifically, the position is responsible for the following: • Educating students in a broad array of subjects including English, Science, Maths, Art and I.T. • Planning and preparing lesson plans and materials to be taught to the students • Homeroom teacher duties

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Working for an Australian startup company that specialises in digital marketing, online content management and web design and development. Position – Freelancing as Project manager and data consultant Specifically, the position was responsible for the following: • Consulting in areas of data management, including warehousing, migrating and analysing. • Planning the scope of the project and ensuring deliverables remain on schedule. • Creating front-end visualisations for potential customers.

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Dec 2019 to Jan 2023 (Sydney City, NSW) Reporting to the Head of Analytics (dotted line to the Chief Commercial Officer), the Business Intelligence Developer is a trusted business partner responsible for delivering value through data driven insights and decisions. Reporting to the CCO and predominantly supporting the largest function, the Operations team, meant that the BI developer was responsible for creation of business specific metrics, driving change and data adoption with a focus on growth, operational efficiency and business opportunities. Specifically, the position is responsible for the following: • Gathering requirements from business stakeholders to uncover their purpose and answering their desirabilities with feasible and viable data solutions. • Creating Tableau dashboards using a culmination of tools and tables, including but not limited to custom SQL, Azure Databricks, Snowflake, Salesforce tables, Google Analytics, etc. • Liaising with the data engineers and data scientists, using GitHub as the businesses’ source control platform to branch off to create new business logic and definitions and merging on to master branch once approved from leadership team. • Storytelling the data and insights uncovered to the leadership teams and wider business that would eventually drive business decisions • Ensuring data accuracy and creating a ‘source of truth’; an issue which has plagued the business with its numerous functions and data sources. • Automating reports and enabling self-service functionality to users to access the raw data tables. • Running training workshops to upskill the business in Tableau usage and exposure. • Tableau Server administrator. Achievements • Successfully became a permanent member of the Analytics team after an initial 6-month contract role. • Successfully created the three most viewed Tableau reports in the business. These reports have become the source of truth and are presented in board and director meetings. • Promoted to become the ‘Tableau-Guru’ in the business which involved being the SME for Tableau related issues, assisting with other Tableau desktop users and maintenance, creation of user-groups and user permissions on Tableau server. • Created and defined new metrics to the business that has generated commercial impact and value saving the protecting the businesses’ revenue by anticipating when customers will potentially default on their loans. • Assigned on behalf of the Analytics team to present to the Go-to-market (GTM leadership team) on how we’re using data to facilitate decision-making in the business, a huge initiative during Covid-19 period.

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Reporting to the Global Head of Advanced Analytics, the Business Intelligence Analyst supported the business with actionable insights that drove commercial growth, effective revenue management, and efficient deployment of resource management through data, data modelling and reporting automation. Specifically, the position was responsible for the following: • Gathering business requirements for the development of Tableau tools, including sourcing and incorporating external data. • Assisting with the development of the data and analytics strategy that encompasses the two-year project pipeline. • Directing and guiding the local and global Information Management Team with the data structure and format requirements for Tableau. • Planning, designing and developing the commercial dashboards to deliver actionable insights for the business both locally and in global markets. • Automating existing business reports in Tableau and other visual applications to enable self-service reporting and data extraction. • Providing training and awareness workshops to help foster a data driven culture. Achievements • Showcased the most successful dashboard at the Company’s Australian annual conference to build awareness and understanding of the benefits of the tool, receiving many accolades and positive feedback from the presentation. • Successfully built Tableau dashboards to accurately track the performance of the Australian business that are now being rolled out globally. • Received global recognition for the Australian entity’s use of Tableau and reporting in Tableau, being labelled the ‘centre of excellence’ by the U.S. parent. • Created the data architecture and hierarchy for multiple data sources.

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The Business Analyst was accountable for providing internal business units and external Subway® partners with insights and analysis to increase commercial awareness and visibility of business performance so improvements and opportunities could be identified. Specifically, the position was responsible for: • Presenting the key threats and opportunities for growth to the CEO, directors and board members of the Subway® business. • Identifying and reporting on exchange rates, global commodities, and other external factors potentially impacting the business environment. • Analysing multimillion-dollar beverage tenders/contracts in consultation with both the IPC procurement team and external stakeholders, Coca-Cola Australia and PepsiCo India. • Producing self-service dashboards using Tableau and other visual applications and reducing the need for ad hoc reports. • Creating mapping rules for point of sale (POS) data allowing the company’s data to be integrated with external data sources. Achievements • Led a major new POS data framework project using the data to provide insights into Subway® promotional activities for franchisees to improve their decision making and strategies. • Trained internal/external stakeholders on Tableau and other Business Analytics department projects that improved skills and overall productivity. • Collaborated with the Information Management team to create business rules which would govern the way the data would be handled. • Created the data architecture and structure for the new Sandwich Cost calculator project. • Completed an Intermediate Level Tableau course.

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The Business Analyst position was embedded in the 20th Century Fox business to promote and maintain open communication channels and develop business relationships between the two organisations via aligned reporting, forecasting and analysis to aid optimal business decisions for both parties. Specifically, the position was responsible for: • Proposing process improvements for both parties to achieve a more streamlined supply chain process. • Daily, weekly and month-end reporting for promotional activity, including financial and inventory reconciliations, forecasting/projections, KPI reports, and manager reports. • Analysis of data from different data sources/organisations and reporting them to each stakeholder requirements. Achievements • Implemented optimal and efficient purchase order procedures for 20th Century Fox; saving on time and costs for both Sony DADC and our client. • Identified areas for improvement, weaknesses and opportunities for both Sony DADC and 20th Century Fox; increasing revenue and improving on production efficiency.

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The Business Intelligence Analyst was accountable for the analysis of ‘big data’ to identify potential issues within the business’ switch/routers in advance to forecast potential issues or areas of growth for the business. This was achieved via data reconciliation, validation and ongoing maintenance and testing of both incoming and outgoing data from our Mediation platform. Specifically, the position was responsible for: • Extracting source data from switch/routers as part of the ETL process. Using the extracted data to transform, validate and format the data in Microsoft Excel and preparing the data for upload into Business Objects. • Creating data validation rules as per the business requirements to ensure data accuracy and consistency. • Performing daily/monthly reconciliations from the transformed data and providing reports to the Revenue Assurance team. Achievements • Streamlined a router platform in the way it handled incoming data (upgraded from X.25 protocol to FTP) saving the business thousands of dollars in costs and time quarterly. • Successfully reported potential issues in advance, potentially saving the business time and costs. • Completion of Lean/Agile Certification.

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The Software Tester/Debugger role was accountable for discovering bugs/issues within the software before rolling out changes to clients and to report and document the findings to the senior programmer for redesign, maintenance and further testing. Achievements • Identified potential issues and anomalies in user experiences with the program before release, saving the business time costs and resources associated with supporting incorrect updates.

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