2023년 9월 - 2024년 3월 · 7개월
User Experience Designer
2024년 1월 - 2024년 3월 · 3개월
Deloitte X SCADpro: Purpose-Driven Onboarding
-Led a team of 8 to redesign an interactive web platform for new Deloitte hires using user interviews, surveys, and journey mapping. This resulted in personalized purpose discovery, a deeper connection to Deloitte's mission, increased participation in purpose-driven initiatives, and a holistic onboarding experience.
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User Experience Designer
2023년 9월 - 2023년 11월 · 3개월
Deloitte X SCADpro: SSA CX Disability Journey Support
-Created end-to-end journey maps and blueprints highlighting key interaction touchpoints to inform idea generation.
-Developed an intuitive product for Deloitte with a 90% readability score, aiding the Social Security Administration in improving benefits awareness for 1.8 million individuals annually.
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