• Plan, develop and execute ideas as a supporter and partner to the CEO • Liaison between the CEO and other executives, team members, and outside business partners • Business PM for all IT projects—responsible for all project life cycles, mainly of the ‘WOOJOOIN SPORTS’ mobile app • Oversee, lead and assess all teams of the organization, solely in charge of all HRM related tasks and issues • Project lead and manager for all offline events – ‘Womens’ Futsal League’, ‘The Healing Amusement Park’ • Business Support: Sales & Marketing, Customer Experience, Information Technology, Design -Set up, train, and distribute tasks for the Sales team—B2B Sales and partnership for the mobile app; B2C Sales and partnership for the e-commerce platform: Naver Smartstore, Coupang Wing -Manage all IT related tools and budget, work closely with the CTO and IT team leads to ensure successful project development and delivery -Supervise all inbound/outbound Customer Experience

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• Capture functional requirements for enhancement projects, new implementation projects, and system fixes in relation to Demandware (Salesforce) Business Manager system. • Liaison between IT Team and business team (Customer Service, Order Processing, Store Operation, Marketing) to communicate system and business requirements to accurately deliver business requests. • Capture bug reports: Open/manage Jira tickets to track reported bugs and prioritize tickets based on severity of business impact. • Allocate bug fixes to development team with fix requirements, capture level of effort, and schedule fix delivery timelines. • Conduct and oversee Quality Assurance (QA) testing and User Acceptance Testing (UAT) for each project and bug fix delivery. • Business Support: Train and support business users to set up online promotions via Demandware Business Manager system. • Business Support: Set-up and consolidate the internal shipping calendar to accurately arrange multiple methods and schedules with the company’s internal system along with Demandware Business Manager system monthly.

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• Lead small to mid-size projects in Mobile POS application, web application development, software development, and new infrastructure implementation – to service business customers in Accounting, Sales, Ecommerce, Operations, Human Resources, and Marketing Department • Document business requirements and functional requirements for new projects – in English and Korean (for overseas team) • Track project schedules, resources, and budget to remain in-scope for on-time within budget-delivery • Identify and communicate project status and/or issues/risks to Senior Program Manager • Lead, oversee, and perform Quality Assurance (QA) testing on a need basis for each project - creating test cases and hands-on testing; conduct User Acceptance Testing (UAT) training for product delivery to business users • Project owner for POS development, enhancement, localization project for implementing POS system to new retail stores • Support new store openings globally – oversee and track IT tasks/responsibilities for setting up intranet, network setup, POS (Point of Sales) setup, and payment gateway setup. • Manage IT tasks/responsibilities for POS system update releases – domestically and internationally (approx. 500 retail stores)

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