• Contacted high growth supply partners to highlight revenue growth opportunities and maximize value. • Encouraged program participation through focused project sprints. • Contacted new or potential supply partners to encourage completion of partnership. • Communicated efficiently with partners through various communication methods including phone, email, and Kakao business channel. • Trained and informed partners on our technologies, tools and models. • Prioritized daily tasks, monitored results and tracked progress in internal systems. • Created weekly posts to promote Kakao business channel. • Analyzed competitors.

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• Contract / MICE industry. • Actively involved in the execution of 3 high-profile events - '2020 Gyeongju City Online Buyer Meeting', '2020 APAAC Online Business Meeting', and '2020 Korea - Vietnam Online Business Meeting' - simultaneously. • In charge of communication with international buyers originally – responsibility extended to participate in overall projects. • Planned meeting schedules based on buyers’ preference considering time zone and availability. • Hosted small meeting rooms on Zoom and Webex as per meeting schedules with contacting no-show people.

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[Korea Retail - Editing and Translation Services] Sep 2018 - Sep 2019 • Recommended best Editing / Translation / Publication Support Services for clients (students, professors, researchers, etc) with sales strategies for up-selling and cross-selling. • Coordinated jobs between clients and experts. • Called/Emailed clients in order to follow-up unconfirmed jobs. • PoC for email template master. [Korea Retail - Publication Support Services] Oct 2019 - May 2020 • PoC for CS Publication Support Services KPI and email template master. • Achieved 120% KPI for NC on off-season after becoming PoC. • Initiative for Impact Science services. • Participated in service revamp and website revamp for Publication Support Services; Successfully presented my idea for better service process with persuading inside stakeholders with exact data on CRM. • Improved internal work process between CS and Delivery. • Analyzed KPI trend, client’s needs, etc on weekly and monthly basis; Found out factors of confirmed/rejected jobs. • Member of Cactizen For Life; representative of CS and international employees.

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