Assisted in host/influencer acquisition in Korea by managing projects and creating the contents with various internal/external functional groups - Managed projects for host acquisitions - Organized various events of host/influencer by planning the concept & program - Assisted in various content projects by planning and implementing the overall process for administration and designing

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Providing fun, educational tours on daily basis to visitors from all around the world in English and Chinese.

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- Reviewing and ensuring the filing of patent and trademark applications and corresponding responses to office actions. - Coordinating the administrative features of patent and trademark portfolios. - Preparing documentation required for assignments, licenses, and letters of consent. - Facilitating foreign counsel in opposition and cancellation proceedings. - Ensuring smooth intradepartmental and interdepartmental communication. - Training new staff members.

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- Responsible for increasing sales and promote LUSH goals/motives.

- Managed day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. - Handled complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. - Utilized interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. - Implemented the customer recognition/service program, communicating and ensuring the process.

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