● Leading the successful completion of 5 major projects, including the creation of an online gift card sales platform for major retailers ● Managing all aspects of projects, including scope, milestones, and deliverables, ensuring compliance with IT project management protocols ● Achieving 100% on-time delivery of holiday projects during record sales seasons, preventing service outages and preserving external partnerships ● Implementing a portfolio management framework within 5 companywide teams, increasing project success rate by 20% through strong business-IT collaboration

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Strategy and Leadership ● Headed the day-to-day activities of a cross-functional Development team of 9 in the creation and launch of the AGORA Blockchain platform and 5 constituent high-visibility mobile and desktop applications ● Led research and development (R&D) planning to advocate for the technology roadmap in meetings with senior leadership, presenting compelling business cases to secure buy-in for capital investment ● Coached Product Owners in requirements gathering, defining acceptance criteria, and the creation/refinement of product backlog in Agile/Kanban environments to build organizational capacity ● Served as an internal resource and subject matter expert on Agile project management, and nurtured a continuous improvement culture to improve ROI on initiatives and drive cost savings ● Highlights: Implemented innovative solutions including a consensus protocol, Flash Layer, validator slashing rules, monitoring tools, node to node encryption, and Schnorr signature implementation Agile Project Management ● Coordinated all stages of requirements gathering, design, development, feature prioritization, and implementation to consistently deploy high-quality, scalable applications on time and within budget ● Created and updated project plans including timeline, cost-benefit analysis, feasibility studies and other documentation to articulate scope, resource requirements, risks, benefits, and interdependencies ● Allocated a $12M project budget, and introduced a suite of controls including KPI dashboards and reporting to monitor cost and timeline variances, and course-correct on resource allocation accordingly ● Integrated Agile methodologies to incorporate best practices for efficient delivery and cascade communications to requisite stakeholders, ultimately helping to shorten release cycles by up to 60%

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● Spearheaded a team of 30 in the development of an $8M enterprise order tracking application that enabled seamless lookup and verification to free up time for sales-oriented activities that generated an incremental $7M in Year 1 P&L ● Led Scrum ceremonies including sprint planning, daily standups, sprint retrospectives, sprint demos, backlog grooming, and release planning to create a rhythm that increased productivity per employee by 40% ● Scheduled and delegated workflows, providing guidance and problem-solving to clarify acceptance criteria, meet technical and financial objectives, resolve interpersonal conflicts, and remove any roadblocks to project progress ● Developed a risk management and compliance framework to proactively identify and triage major risks related to application functionality, and validate that international logistics legislation was met for hazardous shipments ● Managed sprint backlog items and tasks through Scrum boards (physical and virtual including Jira Kanban and Microsoft DevOps Azure boards) to improve user stories and backlog visibility at each iteration

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● Formed and updated project materials including budgets, forecasts, project documentation, and lessons learned documents to guide a $3M project from planning to successful close-out ● Served as a servant-leader to cross-functional teams to assess and mitigate impediments and roadblocks, and drive a focus on KPIs at each phase of the software development lifecycle to successfully deploy a beverage delivery app ● Directed marketing strategy and tactical execution from overseeing initial market research and customer segmentation to working with internal units and agencies for creative asset development, media allocation, production and launch ● Piloted e-commerce sales efforts including the creation and management of AdWords, Bing, Instagram and Facebook paid campaigns that resulted in 3x higher engagement per post and 2x increase in brand loyalty ● Highlights: Monitored and benchmarked ROI and marketing effectiveness to harvest data-driven insights on media mix and budget allocation that uncovered key performance improvement opportunities and resulted in 4x revenue growth from $250k to $1M per year

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● Sourced customer and business requirements to lead the development and integration of features including customer registration, preference tracking, geolocation, dynamic menus, push notifications, customer support chat, payment processing, promotions, restaurant ratings and user reviews for a food delivery application ● Steered media buying, content creation, and branding across social media platforms to align marketing spend with key consumer behavior patterns and analytics-driven insights

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