Apply on Fastfive Website: https://fastfive.career.greetinghr.com/ko/o/191179
The Branch Operations Group oversees Fastfive's identity and is the core department of the 'shared office business.' It provides the highest level of space and services so that all tenants (= members*) can focus on the essence of 'work' in the office, based on revenue and profit management, creating an experience that makes them want to stay at Fastfive for a long time.
1. Branch Operations/Management
- Directly manages the quality of space and overall service of the responsible branch for customers' comfortable use.
- Provides space usage etiquette guidance.
- Conducts periodic space walkthroughs to inspect facilities and services.
- Responds to issues with facilities and resolves them through communication with relevant departments.
- Responsible for the status of various supplies provided to customers and managing consumption cycles/inventory, ordering, and replenishment.
- Orders supplies, manages incoming stock, inventory (electronic/physical), stocking, replenishment / management and devising efficiency enhancement measures.
2. Customer Response
- Responds promptly and accurately to customer inquiries, both face-to-face and online.
- Finds and implements root cause solutions for repetitive inquiries.
3. General Administrative Tasks
- Responsible for monthly expenditure requests for branch operation costs.
- Minimum of 1 year of work experience.
- Experience in customer service.
- Experience in branch operations such as franchises.
- Document screening: Results will be announced within 1-2 weeks, and if there are delays, separate notifications will be provided.
- Interview process: Conducted in the first round (job competency) interview.
- Persons with disabilities and veterans will be preferred in accordance with relevant laws, and must include related matters in the application form.
- If false information is found in the application, employment may be canceled.
- Inquiries: Fastfive recruitment manager (recruit@fastfive.co.kr)
