• [Subscription/Membership Enhancement] Improve customer satisfaction and retention by enhancing user experiences such as the features and benefits of subscription models.
• [Large-scale Project Planning and Management] Plan large-scale projects to achieve the company's strategic goals, such as global expansion, new service launches, or business model innovation, and lead the overall project lifecycle to systematically coordinate schedules, resources, and risks.
• [Data-driven Decision Making] Plan and develop optimal user experiences based on data, measure outcomes, derive insights, and share them with the team.
• [Lead Development Processes] Be responsible for specific planning, sprint progress, and the entire process up to deployment, ensuring that new features are successfully developed.
Kokozi's [Mobile Platform Team] creates an experience where parents can easily find and pay for content that helps children grow more joyfully and healthily, by improving the user experience of the Kokozi mobile app.
Main Duties
• [Subscription/Membership Enhancement] Improve customer satisfaction and retention by enhancing user experiences such as the features and benefits of subscription models.
• [Large-scale Project Planning and Management] Plan large-scale projects to achieve the company's strategic goals, such as global expansion, new service launches, or business model innovation, and lead the overall project lifecycle to systematically coordinate schedules, resources, and risks.
• [Data-driven Decision Making] Plan and develop optimal user experiences based on data, measure outcomes, derive insights, and share them with the team.
• [Lead Development Processes] Be responsible for specific planning, sprint progress, and the entire process up to deployment, ensuring that new features are successfully developed.
Qualifications
• 3 years or more of experience as a Product Owner/Product Manager/Service Planner
• Experience in defining customer problems related to subscriptions and memberships, solving them, and generating substantial business results.
• Experience in designing A/B tests and leading product decision-making based on results.
• Excellent communication and collaboration skills with various stakeholders.
Preferred Qualifications
• Deep understanding and relevant experience in the audio content ecosystem.
• Experience launching and operating products/services in the global market.
• Ability to propose problem-solving solutions considering business impact.
• Experience in qualitative research such as user interviews and user testing.
Hiring Process
• Document review - 1st job interview - 2nd culture fit interview - negotiation of terms - final joining
• There is a 'task selection' before the 1st interview for Designer and QA Engineer positions.
• Only candidates who pass the document review will be contacted, and results will be communicated to all candidates starting from the 1st job interview.
• Interviews will be conducted in person at the Kokozi office.
Work Environment
• Flexible arrival time between 9 am and 11 am, with core working hours from 11 am to 6 pm.
• Please check this link for the benefits and welfare of joining Kokozi.
If you have any questions regarding this recruitment, feel free to contact us at people@kokozi.com 🙂
