Mobility product design, user research, and product task management.
- Designed internationalization (i18n) features including foreign user registration and multilingual support (first in the Korean mobility servicies).
- Contributed to H3 index-based map marker clustering policy design and created cluster marker designs.
- Created map-based destination search with walking and driving navigation features.
- Responsible for UX writing (covering overall brand communication, including app products, CX chatbot, IVR auto-response, etc.)
- Designed an O2O bike rental product, developed the business model, and rebranded the service identity.
- Managed the design system division (overseeing the development of a standardized design system used in 4 SWING's products, and basing it on Atomic design principles.)
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